Hi, I'm Jeachelle —
your next Virtual Assistant.
7+ years turning chaos into calm — customer service, lead generation, operations, and social media management for global teams and local businesses. I book the meetings, mind the inbox, manage the content calendar, and design the visuals that get noticed.
7+ yrs
Customer & Sales Ops
150+
Bookings / month
About
Reliable. Sharp. Always on top of communication.
Experienced Virtual Assistant with 7 years of customer service and administrative support in global organizations. Skilled in calendar and appointment management, email and CRM communication, and data entry using Microsoft Office and Google Workspace. I also bring hands-on Social Media Management experience — from an OJT internship with a local business, to running my own Facebook page, and creating visuals (tarpaulins, banners, and content) for our family salon and online businesses. I streamline workflows, handle inquiries, and keep records — and brands — looking sharp.
Core Skills
The toolkit.
Software & Tools
Social Media
Sales & Marketing
Communication
Organizational
Experience
Where I've made impact.
Partnerships Manager / Lead Gen Specialist
Closers.io
- Booked 150+ podcast guests per month through end-to-end outreach campaigns.
- Sent 250+ targeted outreach messages daily across LinkedIn, Instagram, and X.
- Conducted in-depth prospect research and prepared detailed host briefing notes.
- Built and maintained strategic relationships with clients and podcast hosts.
- Coordinated full outreach logistics from prospecting through post-promotion follow-up.
English Second Language Teacher
EDGE Tutor International · Part-time
- Conducted English lessons for international students — children and adults.
- Facilitated interactive classes and provided feedback and progress reports.
English as a Second Language (ESL)
51Talk · Freelance
- Planned and delivered engaging English language lessons.
- Developed tailored lesson plans for diverse student needs.
- Fostered a positive, culturally sensitive learning environment.
Student Intern
The VA BAR · Internship
- Social Media Management — content, scheduling, performance analysis.
- Lead Generation, Email Marketing, Basic Graphic Design.
- Administrative course on organization and time-management.
Customer Solutions Teammate
PayPal Philippines
- Managed high-volume communications across email, chat, and phone.
- Collaborated cross-functionally via Microsoft Teams.
- Handled account limitations and dispute resolution — strong de-escalation expertise.
Escalation & Customer Service Specialist
Amazon Philippines
- Managed escalated customer cases via phone, chat, and email.
- Mentored customer service agents — leadership and process expertise.
- Coordinated with logistics teams across multiple stakeholders.
Certificates
Receipts, not just resumes.
Click any certificate to view it full size. Everything here is verifiable.
Proof of Work
The actual receipts.
Real campaigns, real bookings, real screenshots. Open the PDFs for the full booking sheets.
Meta Business Suite — Content Planner
Currently using it to publish content on my own FB Page, as well as scheduling and managing posting calendars across IG and FB during my SMM internship.
SMM Portfolio — Google Drive
Full archive from my OJT internship and personal projects: Digital Marketing, Online Business Marketing Tools (2022–2023), SMM OJT Activity, and Tarpaulins & Banners designed for our family salon business.
Open Drive folderLinkedIn Recommendations
What colleagues say.
"I worked with Jeachelle for just over a year, and she consistently exceeded her KPIs — almost every single day. Her role was heavy outbound prospecting across LinkedIn, X, and Instagram. She didn't just hit the standard — she helped build it. The outreach system our team runs on X? Jeachelle figured it out and it became the blueprint. On top of her own targets, she naturally took new team members under her wing and helped them find their feet. Reliable, sharp, and always on top of her communication — she's the kind of person who just gets things done and brings others up with her. Any team that gets Jeachelle is lucky."
Olivia Sammons
Senior colleague
"I had the opportunity to work with Jeachelle, and she consistently stood out through her leadership, professionalism, and ability to support and motivate those around her. She handles challenges with confidence, communicates effectively, and always ensures tasks are completed with excellence and efficiency. Jeachelle would be an outstanding fit for a management or supervisor position in many industries. Her strong leadership skills, reliability, and dedication to both team success and customer experience make her someone any organization would be fortunate to have on their leadership team."
Hasly Lopez
Direct Manager
Let's work together